By definition Business Transformation is transformative! Manual processes are automated, human interactions taken online, old routines are eliminated. All to achieve a better customer experience, lower cost to serve, or improved compliance. Even for those staff who accept …[Read More...] about Can Business Transformation be Compassionate?
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8 steps to master corporate influence
You work at Corporate HQ. You are the expert in what you do. You advise people across the business about what they should do. But people don't always follow what you tell them. If that's you, then this presentation is for you. Download this 10 page visual slideshow …[Read More...] about 8 steps to master corporate influence