We learned afterwards that he had suffered a cardiac arrest. All we knew at the time was that we had a patient not breathing, with no pulse, and and a large crowd of anxious onlookers, one of whom was his wife. We must have practiced CPR hundreds of times, but this time it was for […]
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How to top the shortlist in government tenders
It was one of those moments when I realised that my greatest strength was also my greatest weakness. “I can’t believe how well you simplify things!”, I said. “I can’t believe how well you complicate things!”, he replied. And it wasn’t just me. Over the preceding days we had both read and evaluated many tenders. […]
Slashing routine admin is remarkably easy
We all knew it was mess. Every year the club would email application forms to members. They would then print, complete, attach a cheque, put in an envelope and mail back – sometime over the following days, weeks or months; if at all. The cheques were banked, except for the odd one that was rejected. […]
5 tactics for leading reform in the public sector
You’ve seen it on the news thousands of time. “Government criticised for failing / cutting / changing X”. No wonder government is so slow! Change is painful, status quo feels safe and easy by comparison. I have just finished an 8 month assignment in a major government reform program. These are the top 5 tactics […]
My offshoring experience (part 2)
Regular readers might recall my earlier post where I described my experiences of hiring overseas expertise to design and build a web based database system. Testing is now finished and we launch tomorrow. I’ve learned 5 very valuable lessons.
Should a WordPress vs. Joomla comparison be relevant to you?
The more options we have the less likely we are to chose any of them. This statement has been particularly true for me in getting my own own business to embrace new opportunities from the online world. Now 12 months into that journey I thought it would be useful to share my learnings.