General Manager of Coal Services Health, Mark O’Neill, shares candid first hand experiences of a major transformation project in his 100 person division. Our conversation included how he secured funding, the challenges of starting a project from scratch in a highly operational business, and lessons learned. Help keep the Smart Business Transformation podcast relevant to […]
SDR032: Achieving high performance via thousands of one percenters with Leigh Russell
Leigh Russell joined Swimming Australia as CEO in April 2018. We talk to her about her background, initial impressions of swimming, and her thoughts about the future. Links to Leigh’s books written with Bianca Chatfield (on Amazon): Game On – by Bianca Chatfield and Leigh Russell Every Girl Needs a plan – by Bianca Chatfield […]
SDR031: Mixing Swimming, Bowling, Soccer and Politics with Toby Williams
Former swimmer Toby Williams talks to us about his committee work and officiating in 3 sports – Swimming, Bowling and Soccer. We also learn what it’s like to work for senior members of parliament, including Bronwyn Bishop! Link to tips to pass swimming Referee exam notes
Can Business Transformation be Compassionate?
By definition Business Transformation is transformative! Manual processes are automated, human interactions taken online, old routines are eliminated. All to achieve a better customer experience, lower cost to serve, or improved compliance. Even for those staff who accept the reason, adapting to the consequences is often challenging. And for those who don’t, or will lose […]
SDR030: How to use mobile phones to run your club night with William Ferguson of Wylas Timing
As swim club Recorder William Ferguson found running club night frustratingly difficult. Recognising the power of mobile phones he designed and built a timing system using them. Wylas Timing was born. We talk to William about the system capabilities. Learn more from: wylas-timing.com
SDR029: Overcoming hurdles and accelerating into their 113th season with Matt Paterson from Manly Swimming Club
Manly Swimming Club are now into their 113th season. They recently found themselves in a challenging position with their local council, but found a way through and are now experiencing a new lease of life. We talk to their President, Matt Paterson, about their history, and lessons for other clubs.